Print Order Terms & Conditions

Pricing

Pricing is based on current material costs and is subject to change. A deposit of half of the total cost is required to start an order. The remaining balance will be due before books are released for shipping. Deposits can be held for 14 days without files before a full refund is issued. Orders with files that are not completed and paid for within 3 months may be cancelled for a full refund minus cost of services provided. Changes made after the order has started may affect your final cost. This includes but is not limited to: specs changes (page count, size, etc.), additional file submissions, design changes, and additional proofs.

Book Proofs

You are required to review and approve a proof (online or printed) prior to printing. Approval of a proof will only be accepted on designated proof form. Exact reprints are exempt from reviewing proofs.

Delivery of Books:

The final number of books may be up to 10% higher than the ordered quantity. Softcover overruns will be included at no charge, and non-softcover overruns will be billed at the per unit production cost. Books are inspected prior to leaving our facility for quality assurance. Damages that occur during shipping or after arrival are of the responsibility of the recipient. Gorham Printing can assist with filing a claim with the shipper if requested.

Service Rates

Clients may make changes to their orders prior to them entering the production phase of printing. These changes may incur additional costs and can include design changes, revised PDFs, and additional proofing. See our complete list of service costs and hourly rates.

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Shipping Rates

We offer a variety of shipping options to meet your budget and timeline, including UPS, USPS, and freight. Additionally, orders of 150 or more books ship for free. Learn more about our secure packing procedures, and see a complete list of our available shipping methods and destinations.